Member Portal
Member-facing loyalty experience
Give members a beautiful space to view status, redeem rewards, and stay engaged—while you orchestrate recognition, nudges, and care across SMS, email, and the portal in one journey.
Member journey
Every touchpoint, one story
From first booking to long-term loyalty — scroll to see how the portal and messaging work together.
Conversion
Sofia earns 5% bonus and instant perks by choosing direct booking.
•SMS sent to Sofia post booking
Recognition
Digital confirmation of her perks, upgrades, and early check-in for this stay.
•48h pre-arrival
Gamification
A personalized nudge to reach the next tier of elite benefits.
•After Sofia hit a tier milestone
Transparency
Sofia sees her balance grow instantly, building trust and lifetime value.
•24h post-checkout
Exclusivity
Fixed-price 10-night offer, earned through her travel pattern.
•High-frequency reminder
Care
Personalized welcome-back perk to show her loyalty is valued.
•Churn signal detected
Protection
Friendly reminder to use hard-earned rewards before expiration.
•Email sent 30 days before expiry
Scroll to explore each stage
Built for members, aligned with your ops
The portal is the front door—campaigns and data from Loyco carry the story through every stay and purchase.
On-brand, always
Colors, typography, and tone that mirror your property or retail brand—members never feel like they left your world.
Works on every device
Responsive layouts tuned for thumb-friendly mobile and crisp desktop. Your loyalty desk and your guests see the same truth.
Connected to Loyco
Points, tiers, offers, and campaigns stay in sync with Admin Portal and your integrations—no duplicate systems.
Ready to elevate the member experience?
See Member Portal alongside Admin, campaigns, and integrations in a personalized walkthrough.