Member Portal

Give members a beautiful space to view status, redeem rewards, and stay engaged, while you orchestrate recognition, nudges, and care across SMS, email, and the portal in one journey.

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A hand holding a phone with the Member Portal open, bonus points ticking up
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Every touchpoint, one story

Conversion

Sofia earns 5% bonus and instant perks by choosing direct booking.

•SMS sent to Sofia post booking

Recognition

Digital confirmation of her perks, upgrades, and early check-in for this stay.

•48h pre-arrival

Gamification

A personalized nudge to reach the next tier of elite benefits.

•After Sofia hit a tier milestone

Transparency

Sofia sees her balance grow instantly, building trust and lifetime value.

•24h post-checkout

Exclusivity

Fixed-price 10-night offer, earned through her travel pattern.

•High-frequency reminder

Care

Personalized welcome-back perk to show her loyalty is valued.

•Churn signal detected

Protection

Friendly reminder to use hard-earned rewards before expiration.

•Email sent 30 days before expiry

Your brand, your style

  • Member Portal home in a royal blue brand theme
  • Booking flow in a green brand theme, choosing a hotel and dates
  • Member Portal home in a terracotta brand theme, with points and the next stay
  • Member Portal home in a burgundy brand theme, showing bonus kroner
  • Points and perks screen with Member and Silver tiers
  • Perks and coupons screen listing member offers
  • Booking calendar in a soft rose brand theme

From big screens to pockets.

Members open the same portal on whatever they have at hand. The layout fits the screen, your brand stays exactly the same.

On the laptop

The full dashboard. Points, benefits, and the next stay in one view.

A laptop showing the Member Portal dashboard with points, the next stay, and recent activity

iOS & Android

The same portal and the same brand on any iPhone or Android phone.

A hand holding a phone with the Member Portal home screen, showing bonus points, recent activity, and the next stay

On iPad and tablets

Room to browse rewards and plan the next stay.

Newer phones

Foldables and the latest screen sizes, with booking a tap away.

The Member Portal home screen on an open foldable phone, showing points, the next stay, and recent activity

Built for members, aligned with your ops

The portal is the front door. Campaigns and data from Loyco carry the story through every stay and purchase.

On-brand, always

Colors, typography, and tone that mirror your property or retail brand, so members never feel like they left your world.

Works on every device

Responsive layouts tuned for thumb-friendly mobile and crisp desktop. Your loyalty desk and your guests see the same truth.

Connected to Loyco

Points, tiers, offers, and campaigns stay in sync with Admin Portal and your integrations. No duplicate systems.

A member checking their points balance on the go
Points and receipts, wherever your members are.
Booking a room with member pricing in the Member Portal
Direct booking with member rates, right in the portal.
The Member Portal dashboard on a tablet, showing upcoming stays and transactions
The same experience on tablet and desktop.

Ready to elevate the member experience?

See Member Portal alongside Admin, campaigns, and integrations in a personalized walkthrough.

Book a demoAdmin Portal