Insights

The EU's "Digital Markets Act" is a law from 2022 designed to make markets in the digital sector fairer. Through this law, the EU has now designated Booking.com as a "gatekeeper." This could have a significant impact on the hotel industry today.

The Norwegian SaaS company Loyall acquires the Norwegian technology firm Skylabs, which offers complementary services to the hospitality industry, and simultaneously changes its name to Loyco.

In today's digital landscape, good communication is the key tool for attracting and retaining valuable customers. In this article we want to explore the digital guest journey and its importance in retaining loyal members.

Loyco's software is now integrated with HotSoft, a leader in Property Management Systems (PMS) for the hospitality industry. Our integration with HotSoft signifies a significant step forward in streamlining operational processes for hotels and accommodations, while also facilitating easy loyalty building and direct booking for our mutual customers.

Loyco's software is now integrated with FrontKom DXP. FrontKom DXP has extensive experience with solutions for e-commerce and online stores, as well as broad platform competence for online stores. The integration with Loyco ensures that you as an online store owner have the opportunity to conduct data collection and create omnichannel loyalty when customers shop with you.

For far too long, foreign OTA giants (OTA = "Online Travel Agents") have taken large chunks of the margins from Norwegian hotels.

In the competitive restaurant industry, one depends on satisfied and loyal guests to survive. In this article, we will show you how this can be achieved.

When designing your loyalty program, segmenting your customer base by membership level should be considered. This will give you insight into the degree of loyalty of each individual customer, while automated communication can be adapted based on which segment they belong to.

Loyco practices internships to provide opportunities for practical experience, networking, and career exploration. Often, they serve as a bridge between education and a permanent job. In this article, we share a story about our former intern who received a job offer one week after completing their internship.