Front Systems Integration

With Loyco’s integration with Front Systems, retailers can manage loyalty programs and digital gift cards directly from the in-store checkout, while ensuring a unified experience across all channels. This setup helps you deliver more personalized and rewarding customer journeys, without adding operational complexity for store staff.

Overview of the Integration

The integration is designed to make loyalty and gift card handling simple and effective for retailers.

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Key benefits include:

Invite customers to your loyalty program during checkout with one click.
Sell and redeem digital gift cards directly from the register.
Apply loyalty benefits and bonuses to in-store purchases.
Link in-store activity with your webshop for an omnichannel loyalty experience.

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Loyalty Program Directly in Checkout

The loyalty program is fully embedded in the Front Systems POS:

During checkout, store staff can invite customers to join the loyalty program by sending a membership invite via SMS.
After registering, customers get access to their loyalty benefits, which can be redeemed both in-store and online.
Member benefits such as discounts, bonus points, and tier rewards are applied in-store through the POS.
All loyalty activity is automatically synchronized, making it easier to follow up with personalized campaigns.

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For loyalty features in your webshop, see the Shopify integration guide.

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Sell and Redeem Digital Gift Cards

The integration also includes digital gift cards, managed fully inside Front Systems:

Gift cards are sold directly in the POS, with selectable values.
After payment, the gift card is sent instantly to the customer via SMS.
At redemption, staff scan the gift card code from the customer’s phone, and the value is deducted automatically.
Partial payment is supported, with any remaining balance updated in real-time.

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Read more about omnichannel use of gift cards in our Digital Gift Card article.

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Omnichannel Experience

By combining Front Systems POS with your Shopify webshop, your loyalty program and gift cards work seamlessly across both physical and digital touchpoints:

Customers earn and redeem rewards regardless of purchase channel.
Gift cards purchased in-store can be redeemed online, and vice versa.
All purchases are registered on the same customer profile for better personalization.

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See how this works in practice in the Skomani case study, where they combine Front Systems, Shopify, and Loyco to increase loyalty and sales.

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Summary: Why Use Loyco with Front Systems

Integrated checkout flow for loyalty and gift cards.
No additional systems for in-store staff to learn.
Faster member growth with SMS-based registration.
Better customer retention through personalized rewards.
Simplified omnichannel management with one loyalty setup for online and in-store.

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Want to know more?

If you want to see how this setup works for your store, you can book a demo here

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