Overview of the Integration

The integration is designed to make loyalty and gift card handling simple and effective for retailers.

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Key benefits include:

• Invite customers to your loyalty program during checkout with one click.
• Sell and redeem digital gift cards directly from the register.
• Apply loyalty benefits and bonuses to in-store purchases.
• Link in-store activity with your webshop for an omnichannel loyalty experience.

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Loyalty Program Directly in Checkout

The loyalty program is fully embedded in the Front Systems POS:

• During checkout, store staff can invite customers to join the loyalty program by sending a membership invite via SMS.
• After registering, customers get access to their loyalty benefits, which can be redeemed both in-store and online.
• Member benefits such as discounts, bonus points, and tier rewards are applied in-store through the POS.
• All loyalty activity is automatically synchronized, making it easier to follow up with personalized campaigns.

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For loyalty features in your webshop, see the Shopify integration guide.

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Sell and Redeem Digital Gift Cards

The integration also includes digital gift cards, managed fully inside Front Systems:

• Gift cards are sold directly in the POS, with selectable values.
• After payment, the gift card is sent instantly to the customer via SMS.
• At redemption, staff scan the gift card code from the customer’s phone, and the value is deducted automatically.
• Partial payment is supported, with any remaining balance updated in real-time.

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Read more about omnichannel use of gift cards in our Digital Gift Card article.

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Omnichannel Experience

By combining Front Systems POS with your Shopify webshop, your loyalty program and gift cards work seamlessly across both physical and digital touchpoints:

• Customers earn and redeem rewards regardless of purchase channel.
• Gift cards purchased in-store can be redeemed online, and vice versa.
• All purchases are registered on the same customer profile for better personalization.

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See how this works in practice in the Skomani case study, where they combine Front Systems, Shopify, and Loyco to increase loyalty and sales.

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Summary: Why Use Loyco with Front Systems

• Integrated checkout flow for loyalty and gift cards.
• No additional systems for in-store staff to learn.
• Faster member growth with SMS-based registration.
• Better customer retention through personalized rewards.
• Simplified omnichannel management with one loyalty setup for online and in-store.

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Want to know more?

If you want to see how this setup works for your store, you can book a demo here